5 steps to go live

Work through the checklist below at your own pace — tick off each step as you complete it.

Stuck on a step?

Don't hesitate to reach out — we're happy to jump on a call, walk you through it, or answer over e-mail.

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Essential to go live

Use the credentials we shared with you to log in.

LoginCredentials
  • Go to manager.matchable.io
  • Enter the email and password we shared with you
  • Click "Login"
manager.matchable.io
Matchable business login page

Head to Profile details and check/complete your essential information.

Logo & photosBusiness infoLanguages
  • Upload your business logo and banner image
  • Check your business name and address
  • Add your languages and categories
  • Fill in your contact info
  • Add your biography/business information
  • Don't forget to save changes by clicking on the yellow button
manager.matchable.io/venue-profile
Profile details page in Matchable manager

Set your weekly schedule under Trainers so bookings land when it suits you.

Trainer infoAvailabilityHolidays
  • Go to Trainers → your profile → Availability
  • Set your primary weekly schedule
  • Add a temporary schedule if necessary, for instance when you have adjusted availability on certain periods of the year.
  • Use Holidays to block off time away
manager.matchable.io/trainers
Trainer availability page in Matchable manager

Add what you offer under Services — sessions, classes, events or courses.

Private servicesClassesPricing
  • Go to Services → Private services, Classes or Courses
  • Select "Create Private Service" and choose a name for the service you want to offer (e.g. Personal Training) and a fitting category.
  • In the service settings, you can fill in more information about the service, the VAT %, cancellation policy and booking buffer.
  • In the advanced settings, you can find additional settings that might apply to your offering such as supporting credits.
  • Pricing & Trainers is where you determine your prices. Create your own category here that applies to this specific service (e.g. Personal Training).
  • Here you can decide on the minimum/maximum amount of people that can book this service at the same time, the price you want to charge, if you want to offer different durations, sell packages of this service and if you want to give a discount to people buying in bulk.
  • Last but not least, you can decide on sending a custom message (for instance some instructions) to people booking this specific service under the "Communications" tab, which they will receive via e-mail.
manager.matchable.io/services
Private services page in Matchable manager

Connect Mollie or Stripe under Settings to receive your payouts.

Mollie / StripeCompany detailsInvoicing
  • Go to Settings → Payment method
  • Click on Connect
  • You will be redirected to Mollie/Stripe, where you can login and give permission
manager.matchable.io/settings
Payment method page in Matchable manager

Congrats! You're now able to go live.

Let your club manager know so we can finalize the process. Below are some additional instructions on setting up memberships and packages, syncing your Google Calendar, and more.

Nice to have

Turn on two-way sync so bookings and calendar events never clash.

Google Calendar2-way sync
  • Go to Trainers → your profile → Integrate calendar
  • Connect your Google account
  • Confirm two-way sync is turned on
manager.matchable.io/trainers
Integrate calendar page in Matchable manager

List any physical products or training programs you'd like to sell.

ProductsPrograms
  • Go to Products
  • Create a new product or program
  • Add a price and description
  • Publish it to your profile
manager.matchable.io/products
Products page in Matchable manager

Create discount codes and vouchers to attract more bookings.

Discount codesVouchersCredit packages
  • Go to Promotion → Discount codes
  • Click "Create code"
  • Set a code, name and discount value
  • Publish it so clients can use it at checkout
manager.matchable.io/promotion
Discount codes page in Matchable manager

Offer recurring packages so clients are billed automatically.

Recurring billingPackages
  • Go to Services → Credit packages
  • Define what's included and the price
  • Set the billing frequency
  • Publish it so clients can subscribe

Congrats! You've completed the full onboarding.

You're fully set up on Matchable, from going live to promotions, calendar sync and more. Don't hesitate to reach out if you have any questions.

You're all set!

Every step is checked off — you're ready to go live.

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